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Terms and Conditions

  1. Introduction:
    Welcome to Thriving Yu, a digital well-being platform designed to help employees lead healthier, happier, and more financially secure lives. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
  2. Definitions
    • “Thriving Yu”refers to the digital well-being platform and all associated services.
    • “User”refers to individuals or employees who register and use the platform.
    • “Employer”refers to organisations that subscribe to Thriving Yu for their employees.
    • “Services”include all digital features, resources, and benefits provided through the platform.
    1. EligibilityTo use Thriving Yu, you must:
    • Be at least 18 years of age or have legal guardian consent.
    • Be an employee or member of an organisation that subscribes to Thriving Yu.
    • Agree to comply with these Terms and Conditions.
    1. User Accounts and Security
    • Users are responsible for maintaining the confidentiality of their account credentials.
    • Any unauthorised use of an account should be reported immediately.
    • Thriving Yu reserves the right to suspend or terminate accounts in case of misuse.
    1. Services and FeaturesThriving Yu provides access to well-being resources, financial literacy tools, savings programmes, and reward-based engagement systems, including but not limited to:
    • Safe 4 Yu– Monthly discount vouchers.
    • Yu Coin– Gamification for shopping vouchers.
    • Yu Connect– Corporate engagement platform.
    • Thriving Yu-niversity– Well-being courses and educational content.
    • Health and wellness support– Preventative healthcare resources.
    1. Privacy and Data Protection
    • Thriving Yu is committed to protecting user data in accordance with applicable data protection laws.
    • Personal data will only be used to provide services and improve user experience.
    • No personal data will be sold or shared with third parties without user consent.
    • Users can request access to or deletion of their data by contacting support.
    1. Use of Services
    • Users must not misuse or exploit the platform.
    • Content and resources provided through Thriving Yu are for personal and non-commercial use only.
    • Thriving Yu reserves the right to modify, suspend, or discontinue services at any time.
    1. Payment and Subscription
    • Employers subscribe to Thriving Yu on behalf of their employees.
    • Subscription fees and payment terms are agreed upon contractually.
    • Individual users are not required to pay directly for access unless otherwise stated.
    1. Limitation of Liability
    • Thriving Yu does not guarantee specific outcomes or improvements in well-being.
    • Thriving Yu is not responsible for any loss or damages arising from the use of its services.
    • Users are responsible for their own well-being and financial decisions.
    1. Termination and Suspension
    • Users can deactivate their accounts at any time.
    • Thriving Yu reserves the right to terminate accounts that violate these Terms and Conditions.
    • Employers may discontinue their subscription, which may result in user access being revoked.
    1. Amendments to Terms and Conditions
    • Thriving Yu reserves the right to update or modify these Terms and Conditions at any time.
    • Continued use of the platform after modifications constitutes acceptance of the updated terms.
    1. Governing Law
    • These Terms and Conditions are governed by the laws of South Africa.
    • Any disputes arising shall be resolved in accordance with applicable legal provisions.
    1. Contact InformationFor any questions or concerns regarding these Terms and Conditions, please contact our support team at [[email protected]].

    By using Thriving Yu, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.